1. General terms
1.1. This Privacy Policy describes the principles and procedures by which SIA NOVO STILS (hereinafter — the Seller) processes the personal data of users and customers of the Pakful.lv online store.
1.2. The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation — GDPR), the Personal Data Processing Law of Latvia, and other applicable legal regulations.
1.3. By submitting your personal data on our website, you agree to the terms outlined in this policy.
2. Collection, use, and storage of personal data
2.1. We process the following personal data: name, surname, email address, phone number, delivery address, IP address, and other information necessary to fulfill orders or communicate with you.
2.2. Your data is used strictly for the following purposes:
▢ processing orders for goods and services,
▢ providing customer support,
▢ accounting and fulfilling legal obligations,
▢ sending informational updates and newsletters, if you have consented to receive them.
2.3. You are responsible for providing accurate information and informing us if any of it changes.
2.4. Your data will not be shared with third parties, except where required by law or necessary for service provision (e.g., to couriers for delivery).
2.5. All personal data is stored securely and only for as long as necessary to fulfill the intended purpose or as required by law.
3. Cookies
3.1. Our website uses cookies to ensure full functionality, improve user experience, and collect statistical data about website usage.
3.2. You can change your cookie settings or delete cookies at any time in your browser settings.
3.3. Please note that blocking cookies may affect the proper functioning of some features of the online store.
4. Data subject rights
4.1. You have the right to:
▢ access your personal data,
▢ request its correction or deletion,
▢ restrict or object to processing,
▢ withdraw your consent at any time,
▢ file a complaint with the Data State Inspectorate if you believe your data is being processed unlawfully.
5. Contact
If you have any questions about the processing of your personal data, please contact us by calling +371 26660018 or emailing veikals@pakful.lv